Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how bedbd ("bedbd", "we", "us", "our") collects, uses, stores, shares and protects personal data relating to users ("Player", "User", "you") of the bedbd platform at bedbd.club. This Policy applies to all personal data collected through the bedbd website, mobile web experience, account registration process, payment transactions, customer support interactions and any other touchpoint through which you engage with bedbd.

By registering for a bedbd account or using any part of the bedbd platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not register for or use the bedbd platform.

What Personal Data We Collect

bedbd collects personal data that you provide directly, data generated automatically by your use of the platform, and data received from third-party payment and verification providers. The categories of personal data we collect include:

How We Use Your Personal Data

bedbd processes personal data only for the purposes described in this Policy. We do not use personal data for any purpose that is incompatible with the purpose for which it was originally collected. The primary purposes for which bedbd uses your personal data are:

• 3.1

  Account Management

  To register your bedbd account, verify your identity, process your deposits and withdrawals, manage your account balance and provide access to all bedbd Services including sports betting and live casino games.

• 3.2

  Legal and Regulatory Compliance

  To comply with applicable anti-money laundering obligations, fraud prevention requirements, age verification duties and any other legal or regulatory requirements applicable to the operation of the bedbd platform.

• 3.3

  Responsible Gaming

  To monitor player activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and to provide responsible gaming tools and notifications where appropriate to support player wellbeing.

• 3.4

  Customer Support

  To respond to your support enquiries, investigate complaints, process disputes and communicate with you regarding your account, transactions and any bedbd service issues.

• 3.5

  Platform Improvement

  To analyse aggregated, anonymised usage data to improve the bedbd platform, optimise game performance, enhance the user experience and develop new features. Individual player data is never sold or shared for this purpose.

Legal Basis for Processing

bedbd processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: processing required to fulfil our obligations to you under the bedbd Terms and Conditions, including account management, payment processing and service delivery.
• Legal obligation: processing required to comply with anti-money laundering laws, age verification requirements, fraud prevention obligations and other applicable regulatory duties.
• Consent: processing for optional communications, promotional offers and non-essential cookies, where you have given explicit consent that may be withdrawn at any time.
• Legitimate interests: processing for fraud detection, platform security, responsible gaming monitoring and analytics, where those interests are not overridden by your rights and interests.

Sharing Your Personal Data

bedbd does not sell, rent or trade your personal data. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

• 5.1

  Payment Processors

  bedbd shares necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay and card network processors solely for the purpose of processing your deposits and withdrawals. These providers are contractually bound to use your data only for that purpose.

• 5.2

  Identity Verification Providers

  Where KYC verification is required, bedbd shares identity documents and personal details with certified third-party identity verification services. These providers are bound by strict data processing agreements and may not use your data for any purpose other than completing the verification task.

• 5.3

  Game Technology Providers

  bedbd's platform integrates games and sports data from third-party providers including Pragmatic Play, Evolution Gaming and Spribe. These providers receive limited technical and session data necessary to deliver their games. They do not receive your financial data or full identity profile.

• 5.4

  Legal and Regulatory Authorities

  bedbd may disclose personal data to law enforcement agencies, regulatory bodies or other authorities where required or permitted by law — for example, in response to a valid court order, to prevent fraud, or to comply with anti-money laundering reporting obligations.

Data Security

bedbd implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. All data in transit between your device and the bedbd platform is encrypted using SSL/TLS protocols. Sensitive personal and financial data stored on bedbd systems is encrypted at rest using current cryptographic standards.

Access to your personal data within bedbd is restricted on a strict need-to-know basis. Only those members of the bedbd team who require access to your data to perform their job functions are permitted to access it. bedbd conducts regular internal reviews of access controls and data handling procedures.

Data Retention

bedbd retains your personal data for as long as your bedbd account remains active, and for such additional period thereafter as may be required to comply with applicable legal, regulatory, tax or accounting obligations. In practice, bedbd retains transaction records and account data for a minimum of five years following account closure to satisfy standard anti-money laundering record-keeping requirements.

Personal data that is no longer required for any lawful purpose is securely deleted or anonymised. Where anonymisation is used, the resulting data set is no longer personal data and may be retained indefinitely for statistical or analytical purposes. Players may request deletion of their personal data at any time, subject to bedbd's legal retention obligations.

Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data that bedbd holds about you. To exercise any of these rights, please contact bedbd support at [email protected] with your account username and a clear description of your request.

bedbd will respond to all data rights requests within a reasonable timeframe. In most cases this will be within 30 days of receiving a valid request. Where a request is complex or bedbd receives multiple simultaneous requests, this period may be extended by up to a further 30 days, in which case bedbd will notify you of the extension and the reason for it.

Cookies and Tracking Technologies

The bedbd platform uses cookies and similar tracking technologies to deliver the service, maintain your session, remember your preferences and analyse how players use the platform. The following types of cookies are in use on the bedbd platform:

• 9.1

  Essential Cookies

  Strictly necessary for the platform to function. These cookies maintain your login session, remember your language preference and enable secure payment flows. They cannot be disabled without breaking core functionality.

• 9.2

  Analytics Cookies

  Used to collect anonymised data about how players navigate and use the bedbd platform, such as pages visited, session duration and error events. This data is used only to improve the platform experience and is never used to identify individual players.

• 9.3

  Preference Cookies

  Remember settings you have chosen on the bedbd platform, such as display preferences and notification settings. These cookies improve your experience by saving you from re-entering preferences on each visit.

Third-Party Services and Links

The bedbd platform integrates third-party game content and payment services. Where third-party providers set their own cookies or collect technical data as part of their service delivery (for example, a game provider loading a game iframe), those providers operate under their own privacy policies. bedbd is not responsible for the data practices of third-party game or payment providers. Players are encouraged to review the privacy policies of those providers independently. bedbd does not embed external social media tracking pixels or advertising network scripts on its platform.

Children and Minors

The bedbd platform is strictly intended for players aged 21 and above. bedbd does not knowingly collect personal data from individuals under the age of 21. If bedbd becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed. If you believe that bedbd may hold personal data relating to a minor in your household, please contact support at [email protected] immediately.

Changes to This Privacy Policy

bedbd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Where a change is material — meaning it significantly affects how we use your personal data — bedbd will notify registered players by email or via a prominent notice on the platform before the change takes effect.

The version of this Privacy Policy currently published at bedbd.club/privacy-policy is the version in force. The effective date is shown at the top of this page. Continued use of the bedbd platform following any update to this Policy constitutes acceptance of the revised Policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how bedbd handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 30 days.